Delivery & Returns
Returns
With any queries please do get in touch. Due to the nature of cutting fabric to size, cut lengths of fabric are non-returnable. Please check measurements, designs and colourways before ordering and make sure to check the fabric for damages on arrival.
Delivery costs
Please make sure to check the fabric upon arrival, it is the buyers’ responsibility to confirm that there is no damage to packaging before accepting the delivery.
Please report any damage to the fabric within 48 hours of receiving the order and we will work with you to resolve the situation.
We send out our fabric via Royal Mail and Parcel Force. Once the parcel is with the carrier we can not be held responsible for any delays in shipment, please use the tracking number as a reference.
We aim to have everything in stock but due to the nature of printing fabric there may a lead time on the specific design or colourway and some designs are printed to order. We aim to dispatch the order within 7 days, however if the item is not in stock, please allow 28 days for delivery.
*Parcel Force
Delivery charges
UK mainland delivery charges: (inclusive of VAT)
1m – 1.5m, £6 if folded and sent by Royal Mail post
1m – 1.5m, £9 on a cardboard tube (this will help to lessen the creases in travel)
1m – 20m, £9
More than 20m - £16
Overseas delivery arrangements and charges by arrangement.
Fabric samples and swatches
Each sample is a nominal £5 and postage is £1.50 within the UK.